Booking policy

Facial Appointment Cancellation Policy

To ensure smooth scheduling and availability for all clients, we require a partial pre-payment (deposit) for facial services.

Please review our cancellation policy before booking:

Deposit Requirements:
A non-refundable deposit is required when scheduling an appointment. The remaining balance will be charged at the time of your appointment.

Cancellation Notice:
You may cancel or reschedule your appointment up to 48 hours before the scheduled time to avoid losing your deposit. If cancellations or rescheduling occur with less than 48-hour notice, the deposit will be forfeited and will not be refunded.

Confirmation Requirement:
You will receive a confirmation text or email 48 hours prior to your appointment. If you do not confirm, your appointment will be canceled.

Late Cancellations and No Shows:
If you cancel or reschedule within 24 hours of your appointment or fail to show up, you will be subject to a no-show fee, and the deposit will not be refunded.

Credit Card Payments:
Please note that credit card payments will incur a 3% convenience fee.

Thank you for understanding and helping us maintain a well-functioning schedule for all clients.